General Terms and Conditions

Tomáš Stoklasa, Zahajská 100, 570 01 Litomyšl, Czech Republic. Contact: svatbadokapsy@seznam.cz. These terms govern the relationship between the provider and the client when ordering a wedding website through svatbadokapsy.cz.

• Until the end of 2026 we only accept no-obligation inquiries (the „Poptat web“ button in the builder); no contract arises from them. Orders and payments open in January 2027.
• The client builds the wedding website in the builder at app.svatbadokapsy.cz and sends the order.
• The provider confirms the order by email and sends the payment details. The contract is concluded by this confirmation.

• Prices listed on the Pricing page are final (we are not VAT registered).
• There is no deposit. The full price is due after the order is confirmed, by bank transfer.

• Package contents and prices are listed on the Pricing page. A custom domain can be added to any package for CZK 300 for the first year; renewing the domain for further years is agreed separately.
• The Premium package includes a custom design created around the client's ideas. If the client agrees that the provider may turn the website (without photos and personal data) into a template for other clients, the price is reduced by CZK 300.
• The wedding website is available from launch until 3 months after the wedding day. A longer period can be agreed.
• Photos, videos and voice messages uploaded by guests are kept by the provider until 2 months after the wedding day. Before that, the provider emails the client twice asking them to download them, and deletes them 14 days after the second email.
• Stationery (invitations, announcements, etc.) is not part of the packages and is priced individually.

• A template website is published once the payment arrives, at the address given in the order.
• For the Premium package (custom design), the delivery date is specified in the order confirmation.

• The client may raise a complaint within 30 days of delivery.
• Complaints should be sent by email to svatbadokapsy@seznam.cz.
• Valid complaints will be resolved by correction or a price reduction.

• A consumer may withdraw from the contract within 14 days of conclusion without giving a reason.
• If work has already commenced at the client’s explicit request, the provider is entitled to a proportionate fee for work already completed.

The processing of personal data is governed by our Privacy Policy available at svatbadokapsy.cz/privacy.

• These terms are governed by the law of the Czech Republic.
• Any disputes shall be resolved by the competent Czech court.
• Out-of-court dispute resolution: Czech Trade Inspection Authority (www.coi.cz).